Henan NewFarmer after-sale service is as follows, and if you have any question, be free to contact us.

1)Before sending the food machine, we will test and adjust it, so you can use directly when you get the food machine.

2) Operation video & instruction will be sent to our customer, which is to help our clients use the food machines more easier.

3) Our food machines quality guarantee term is one year. we can provided free charge breaking part. If quality problems happen in guarantee period, our company will maintain for free.

4) We will be responsible for the food machine whose breakdown is caused by machine’s quality. But customer should take reason ability for the machine’s fault which are caused by operation mistakes, man-made problems.

5) And we also provide suitable instruction and send our engineer to your country to help solve the problem if needed. If you are caught in some problems when using our products, welcome to contact us at any time.

6) Any problems occur while using, professional advice will be offered.

7) All kinds of frequently used parts are supplied all the year round. 

8)24 hours hot line  008618737849827 and email, and we wait for serve you all the time

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