Henan NewFarmer food machines pre-sale service are as follows:
1) We receive the inquiry from our customer, and they are interested in our food machine and they need our help to know more.
2) We will communicate with the customer by email or phone to identify the customer’s requirements (technical parameters & product outline drawings and so on). According to customer needs, we will offer one or more solutions about food machine line; we will talk details about the machine using and application. We will supply the professional food machines solutions until to meet customer satisfaction
3) After we make sure the machine line details and make a deal, we will provide a selling offer to the client with the quoted prices on FOB / CIF / DDU Price. The machine can be send to sea port, airport or customer address, every detail will be on the contract.
4) After we make sure the machine details and payment details, we will sign the contract , the customers will pay us and if we have machine in stock we will send to customer directly, or we will product the machine for customers.
5) We will order the nearby time ship. After we test the machine, we will take pictures for customer, we will package the machine with Fumigation-free wood and plywood. Make sure every machine is good packaged. We will send machine to airport or seaport and follow up the shipping.